Privacy Policy

Last Updated: November 21, 2025.

1. Introduction
Lime Pixel Studio (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information of our clients and website visitors. This policy outlines how we collect, use, and safeguard data across our Managed IT Services and Creative/Marketing operations.

2. Information We Collect
We collect information to provide secure infrastructure and effective marketing strategies:

  • Personal Identification: Name, email address, phone number, and company name provided via forms.
  • Technical Data (MSP): For IT clients, we may collect IP addresses, device logs, and system configurations necessary for remote monitoring and management (RMM).
  • Usage Data (Creative): We use tools like Google Analytics to track how visitors interact with our website (pages visited, time spent) to improve our user experience.

3. How We Use Your Information

  • To Provide Services: Managing your IT infrastructure, securing your data, or delivering design/marketing assets.
  • To Communicate: Sending security alerts, invoices, or newsletters you have opted into.
  • For Security: Monitoring our own systems to detect and prevent cyber threats.

4. Third-Party Tools & Data Sharing
We do not sell your personal data. However, we share data with trusted third-party vendors essential to our operations, including:

  • PSA & RMM Tools: (e.g., ConnectWise, HaloPSA) for IT ticket management.
  • Marketing Tools: (e.g., Google Analytics, HubSpot) for website performance.
  • Payment Processors: (e.g., Stripe, QuickBooks) for billing.
    These partners are compliant with data protection laws and are authorized to use your data only as necessary to provide these services to us.

5. Cookies
We use cookies to analyze website traffic and optimize your browsing experience. You can instruct your browser to refuse all cookies, though some portions of our site (like the Client Portal) may not function properly without them.

6. Data Security
As an MSP, we implement enterprise-grade security measures—including encryption, firewalls, and access controls—to protect your data. However, no transmission over the internet is 100% secure.

7. Your Rights
You have the right to access, correct, or request the deletion of your personal data. To exercise these rights, please contact our compliance team at: [email protected]